Addressing the Big Question: “Why is ID verification necessary?”

We hear you. You’ve just picked out your next piece of tech, you’re counting down the days until it arrives, and then unexpectedly, an email lands in your inbox asking for a scan of your passport or license. It feels overreaching and adds a layer of friction to your day. We want to be entirely open about the reasoning behind this step.

In recent times, the digital shopping landscape has faced a surge in complex fraudulent activity. Bad actors frequently use compromised credit card info to snag expensive hardware. Previously, to shield both the true cardholders and our own operations, we had to flatly reject any transaction that appeared even slightly irregular or decline helpful requests, like sending a gift to an address that didn’t match the billing details.

We eventually realized that this “cancel first” strategy was unfairly penalizing our honest shoppers. We searched for a way to clear your orders for shipment reliably and safely, rather than simply turning them away.

Our Answer: Safe Authentication through Stripe Identity

To strike a balance between a smooth experience and robust protection, we have teamed up with Stripe, a global leader in financial technology, to manage our identity verification. This is the most critical detail to remember:

GPDSTORE never views, manages, or archives your identification documents on our own systems. Ever.

We have intentionally implemented this “hands-off” framework to ensure your most private information remains protected and fully aligned with international data privacy standards.

The Journey of Your Information (and Its Deletion Schedule)

When a transaction is flagged for a quick review, here is exactly what happens to your data:

• The Trigger: Our internal security system identifies an order for review. We then provide you with a unique, encrypted link created by Stripe.
• The Hand-Off: Clicking that link takes you directly into Stripe’s protected ecosystem. You upload your credentials straight to Stripe’s bank-grade, encrypted vaults. This data completely bypasses GPDSTORE hardware.
• The Verdict: Stripe’s automated algorithms evaluate the document and send GPDSTORE a basic “Pass” or “Fail” notification.
• The Unlock: Upon a “Pass” result, your order is cleared and moved into the next available shipping slot.
• 自動削除：Stripeは、30日後にお客様のID画像と関連データをインフラから永久に消去します。

なぜ30日間なのですか？

この短い期間を維持するのは、後に発生する可能性のある不正なチャージバックを解決するためです。Stripeは、買い手が合法的に認証されたことを銀行に示すために必要な証拠を提供します。その月が過ぎると、データは消去されます。

プライバシーの権利と利用可能な選択肢

検証の試みが失敗した場合、当社の専任サポートスタッフが、ご注文を確認するための他の方法を検討するために連絡を取ります。さらに、30日間のタイマーが切れる前に、検証記録の即時削除を依頼する権利を常に保持しています。この要請は、Stripeを通じて即座に行うことができます。ただし、ご購入の正当性が確認できない場合、盗難の可能性を防ぐため、お取引を無効とさせていただく場合がございますので、あらかじめご了承ください。

ご理解をお願いいたします

私たちは、一部のバイヤーに余分な努力を強いることを心から残念に思っています。このような措置が不要になる時を楽しみにしています。しかし、今のところ、このプロセスは、私たちのビジネスを守り、クレジットカードの盗難を阻止し、皆様のような本物のエンスージアストにプレミアム・テクノロジーをお届けし続けるための最も効果的な手段です。

GPDSTOREを信頼していただきありがとうございます。