{"id":210285,"date":"2023-03-23T16:52:33","date_gmt":"2023-03-23T16:52:33","guid":{"rendered":"https:\/\/gpdstore.net\/zasady-vratenia-penazi-a-vratenia-tovaru\/"},"modified":"2025-05-11T14:56:19","modified_gmt":"2025-05-11T14:56:19","slug":"refund-and-returns-policy","status":"publish","type":"page","link":"https:\/\/gpdstore.net\/sk\/refund-and-returns-policy\/","title":{"rendered":"Z\u00e1sady vr\u00e1tenia pe\u0148az\u00ed a vr\u00e1tenia tovaru"},"content":{"rendered":"\n

Nasleduj\u00face podmienky sa maj\u00fa ch\u00e1pa\u0165 v s\u00falade (v p\u00e1re s), “ako jeden celok” s Podmienkami slu\u017eby<\/a>, Z\u00e1sadami ochrany osobn\u00fdch \u00fadajov<\/a> a Z\u00e1sadami pou\u017e\u00edvania s\u00faborov cookie<\/a>.<\/p>\n\n

ZRU\u0160ENIA <\/h3>\n\n
    \n
  1. Ak nie ste firemn\u00fdm z\u00e1kazn\u00edkom, m\u00e1te pr\u00e1vo kedyko\u013evek odst\u00fapi\u0165 od zmluvy do konca 30 kalend\u00e1rnych dn\u00ed od prevzatia tovaru (pozri ni\u017e\u0161ie).<\/li>\n\n\n\n
  2. Ak chcete uplatni\u0165 svoje pr\u00e1vo na odst\u00fapenie od zmluvy, mus\u00edte to p\u00edsomne ozn\u00e1mi\u0165 dod\u00e1vate\u013eovi osobne, po\u0161tou, e-mailom, prostredn\u00edctvom soci\u00e1lnych m\u00e9di\u00ed alebo webovej str\u00e1nky a uvies\u0165 podrobnosti o objednanom tovare a (pr\u00edpadne) jeho dodan\u00ed. Telefonick\u00e9 ozn\u00e1menie nie je posta\u010duj\u00face.<\/li>\n\n\n\n
  3. S v\u00fdnimkou chybn\u00e9ho alebo nespr\u00e1vne op\u00edsan\u00e9ho tovaru, ak uplatn\u00edte svoje pr\u00e1vo na odst\u00fapenie od zmluvy po tom, ako v\u00e1m bol tovar doru\u010den\u00fd, budete zodpovedn\u00ed za vr\u00e1tenie tovaru dod\u00e1vate\u013eovi na vlastn\u00e9 n\u00e1klady. Tovar mus\u00ed by\u0165 vr\u00e1ten\u00fd na adresu ozn\u00e1men\u00fa dod\u00e1vate\u013eom. Mus\u00edte vynalo\u017ei\u0165 primeran\u00fa starostlivos\u0165, aby ste zabezpe\u010dili, \u017ee sa tovar medzit\u00fdm alebo po\u010das prepravy nepo\u0161kod\u00ed.\n
      \n
    1. V pr\u00edpade chybn\u00e9ho alebo nespr\u00e1vne pop\u00edsan\u00e9ho tovaru dod\u00e1vate\u013e po prijat\u00ed ozn\u00e1menia v s\u00falade s podmienkami bu\u010f odoberie tovar od v\u00e1s, alebo v\u00e1s po\u017eiada, aby ste tovar vr\u00e1tili sami, pri\u010dom v\u00e1m poskytne prijate\u013en\u00fd sp\u00f4sob vr\u00e1tenia. <\/li>\n<\/ol>\n<\/li>\n\n\n\n
    2. Za zru\u0161enie objedn\u00e1vky po\u010das prepravy sa \u00fa\u010dtuje \u0161tandardn\u00fd storno poplatok plus dodato\u010dn\u00e9 n\u00e1klady na prepravu na n\u00e1klady z\u00e1kazn\u00edka.<\/li>\n<\/ol>\n\n

      N\u00c1VRATY<\/h3>\n\n
        \n
      1. Personalizovan\u00e9 polo\u017eky sa nevracaj\u00fa. Upozor\u0148ujeme, \u017ee to nem\u00e1 vplyv na va\u0161e z\u00e1konn\u00e9 pr\u00e1va.<\/li>\n\n\n\n
      2. Po\u010d\u00edta\u010dov\u00e9 syst\u00e9my zostaven\u00e9 pod\u013ea individu\u00e1lnych \u0161pecifik\u00e1ci\u00ed z\u00e1kazn\u00edka s\u00fa vy\u0148at\u00e9 z pr\u00e1va na zru\u0161enie zmluvy pod\u013ea predpisov o predaji na dia\u013eku.<\/li>\n\n\n\n
      3. Tovar mus\u00ed by\u0165 v p\u00f4vodnom obale, ak je s\u00fa\u010das\u0165ou tovaru (napr\u00edklad tovar v krabici). M\u00e1te z\u00e1konn\u00fa povinnos\u0165 primerane sa stara\u0165 o tovar, k\u00fdm je vo va\u0161om vlastn\u00edctve. Ak t\u00fato povinnos\u0165 nedodr\u017e\u00edte, dod\u00e1vate\u013e m\u00f4\u017ee ma\u0165 vo\u010di v\u00e1m pr\u00e1vo na n\u00e1hradu \u0161kody a\u017e do v\u00fd\u0161ky 50 % hodnoty (poplatok za op\u00e4tovn\u00e9 uskladnenie). Toto sa vz\u0165ahuje na v\u0161etok vr\u00e1ten\u00fd tovar. <\/li>\n\n\n\n
      4. Po poskytnut\u00ed \u010d\u00edsla RMA a pokynov na vr\u00e1tenie tovaru z\u00e1kazn\u00edk zabezpe\u010d\u00ed, aby bol tovar doru\u010den\u00fd na adresu dod\u00e1vate\u013ea uveden\u00fa v pokynoch na vr\u00e1tenie tovaru. Dod\u00e1vate\u013e nenesie \u017eiadnu zodpovednos\u0165 za ch\u00fdbaj\u00face alebo nespr\u00e1vne dodan\u00e9 polo\u017eky. Odpor\u00fa\u010dame, aby sa v\u0161etky vr\u00e1ten\u00e9 z\u00e1sielky odoslali dod\u00e1vate\u013eovi met\u00f3dou sledovania, podp\u00edsania a poistenia.<\/li>\n\n\n\n
      5. Pod\u013ea z\u00e1kona o pr\u00e1vach spotrebite\u013ea z roku 2015<\/a> Dod\u00e1vate\u013e nevracia \u017eiadne poplatky za \u0161peci\u00e1lne doru\u010denie.<\/li>\n\n\n\n
      6. Ak sa pri \u017eiadosti o uplatnenie pr\u00e1va na vr\u00e1tenie uvedie chyba a t\u00e1to chyba sa na zariaden\u00ed nenach\u00e1dza, Dod\u00e1vate\u013e si vyhradzuje pr\u00e1vo zadr\u017ea\u0165 sumu, ktor\u00e1 nie je vy\u0161\u0161ia ako 10 GBP, alebo 5 % z v\u00fdrobku za predplaten\u00fd \u0161t\u00edtok poskytnut\u00fd z\u00e1kazn\u00edkovi.<\/li>\n\n\n\n
      7. Ak v\u00e1m m\u00e1 by\u0165 vr\u00e1ten\u00e1 alebo preplaten\u00e1 suma, dod\u00e1vate\u013e prevedie peniaze rovnak\u00fdm sp\u00f4sobom, ak\u00fd ste p\u00f4vodne pou\u017eili na zaplatenie n\u00e1kupu. Ak dod\u00e1vate\u013e nem\u00f4\u017ee vr\u00e1ti\u0165 peniaze p\u00f4vodn\u00fdm sp\u00f4sobom platby, bude v\u00e1s kontaktova\u0165 a dohodne sa s vami na inom sp\u00f4sobe platby.<\/li>\n\n\n\n
      8. Ak ste sa o tovar nestarali primerane, dod\u00e1vate\u013e si vyhradzuje pr\u00e1vo odmietnu\u0165 vr\u00e1tenie pe\u0148az\u00ed a vr\u00e1ti\u0165 v\u00e1m tovar na vlastn\u00e9 n\u00e1klady.<\/li>\n\n\n\n
      9. N\u00e1hrady nezah\u0155\u0148aj\u00fa dovozn\u00fa DPH\/clo, ktor\u00e9 u\u017e boli zaplaten\u00e9 pr\u00edslu\u0161n\u00fdm org\u00e1nom.<\/li>\n<\/ol>\n\n

        <\/p>\n","protected":false},"excerpt":{"rendered":"

        Nasleduj\u00face podmienky sa maj\u00fa ch\u00e1pa\u0165 v s\u00falade (v p\u00e1re s), “ako jeden celok” s Podmienkami slu\u017eby, Z\u00e1sadami ochrany osobn\u00fdch \u00fadajov a Z\u00e1sadami pou\u017e\u00edvania s\u00faborov cookie. ZRU\u0160ENIA N\u00c1VRATY<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-fullwidth.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-210285","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/gpdstore.net\/sk\/wp-json\/wp\/v2\/pages\/210285","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gpdstore.net\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gpdstore.net\/sk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gpdstore.net\/sk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gpdstore.net\/sk\/wp-json\/wp\/v2\/comments?post=210285"}],"version-history":[{"count":0,"href":"https:\/\/gpdstore.net\/sk\/wp-json\/wp\/v2\/pages\/210285\/revisions"}],"wp:attachment":[{"href":"https:\/\/gpdstore.net\/sk\/wp-json\/wp\/v2\/media?parent=210285"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}