{"id":1084815,"date":"2025-04-17T11:04:54","date_gmt":"2025-04-17T11:04:54","guid":{"rendered":"https:\/\/gpdstore.net\/kb\/uncategorized\/kb-article\/aktualizacia-firmveru-pre-2tb-ssd-disky-wd-sandisk-sposobuje-pady-windows-11-24h2\/"},"modified":"2025-08-07T09:18:25","modified_gmt":"2025-08-07T09:18:25","password":"","slug":"wd-sandisk-2tb-ssds-and-windows-11-24h2-crashes","status":"publish","type":"docs","link":"https:\/\/gpdstore.net\/sk\/kb\/gpd-duo-sk\/kb-article\/wd-sandisk-2tb-ssds-and-windows-11-24h2-crashes\/","title":{"rendered":"Aktualiz\u00e1cia firmv\u00e9ru pre 2TB SSD disky WD\/SanDisk sp\u00f4sobuje p\u00e1dy Windows 11 24H2"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Probl\u00e9m: neo\u010dak\u00e1van\u00e1 nestabilita syst\u00e9mu<\/h2>\n\n<p>U pou\u017e\u00edvate\u013eov, ktor\u00ed sa pok\u00fa\u0161aj\u00fa nain\u0161talova\u0165 alebo spusti\u0165 aktualiz\u00e1ciu Windows 11 verzie 24H2, sa objavil z\u00e1va\u017en\u00fd probl\u00e9m, ktor\u00fd sa prejavuje ako ru\u0161iv\u00e9 chyby modrej obrazovky smrti (BSOD). Zd\u00e1 sa, \u017ee tieto p\u00e1dy syst\u00e9mu s\u00fa konkr\u00e9tne spojen\u00e9 s niektor\u00fdmi 2 TB NVMe Solid State Drive (SSD) od spolo\u010dnosti Western Digital (WD) a jej dc\u00e9rskej spolo\u010dnosti SanDisk. Hl\u00e1senia poukazuj\u00fa na nestabilitu syst\u00e9mov, ich \u010dast\u00e9 p\u00e1dy alebo uviaznutie v sp\u00fa\u0161\u0165ac\u00edch slu\u010dk\u00e1ch, \u010do s\u0165a\u017euje ich pou\u017e\u00edvanie. Tento probl\u00e9m by mohol potenci\u00e1lne postihn\u00fa\u0165 pou\u017e\u00edvate\u013eov r\u00f4znych syst\u00e9mov vr\u00e1tane v\u00fdkonn\u00fdch notebookov alebo \u0161pecializovan\u00fdch <a href=\"https:\/\/gpdstore.net\/sk\/product-category\/gpd-handheld-pc-na-hranie-hier\/\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/gpdstore.net\/product-category\/gpd-handheld-gaming-pcs\/\" rel=\"noreferrer noopener\">prenosn\u00fdch hern\u00fdch po\u010d\u00edta\u010dov GPD<\/a>, ako je napr\u00edklad <a href=\"https:\/\/gpdstore.net\/gpd-handheld-gaming-pcs\/gpd-win-max-2-2025\/\" data-type=\"link\" data-id=\"https:\/\/gpdstore.net\/gpd-handheld-gaming-pcs\/gpd-win-max-2-2025\/\" target=\"_blank\" rel=\"noreferrer noopener\">GPD WIN MAX 2 2025<\/a>, ak s\u00fa vybaven\u00e9 jedn\u00fdm z t\u00fdchto \u0161pecifick\u00fdch diskov.     <\/p>\n\n<p>Spolo\u010dnos\u0165 Western Digital na\u0161\u0165astie probl\u00e9m uznala a ur\u010dila jeho pr\u00ed\u010dinu.<sup><\/sup>  Pre konkr\u00e9tne modely SSD je teraz k dispoz\u00edcii opravn\u00e1 aktualiz\u00e1cia firmv\u00e9ru, ktor\u00e1 m\u00e1 vyrie\u0161i\u0165 nekompatibilitu s Windows 11 24H2.<sup><\/sup>  Spolo\u010dnos\u0165 WD d\u00f4razne odpor\u00fa\u010da pou\u017e\u00edvate\u013eom, ktor\u00fdch syst\u00e9my obsahuj\u00fa dotknut\u00e9 disky SSD (podrobne uveden\u00e9 ni\u017e\u0161ie), aby t\u00fato aktualiz\u00e1ciu \u010do najsk\u00f4r pou\u017eili.<sup><\/sup>  Na\u010dasovanie nazna\u010duje, \u017ee zmeny v r\u00e1mci aktualiz\u00e1cie Windows 11 24H2 odhalili alebo vyvolali u\u017e existuj\u00faci probl\u00e9m vo firmv\u00e9ri SSD.<sup><\/sup>  Z\u00e1va\u017enos\u0165, od pr\u00edle\u017eitostn\u00fdch BSOD a\u017e po nepretr\u017eit\u00e9 cykly p\u00e1dov, zd\u00f4raz\u0148uje potrebu okam\u017eit\u00e9ho z\u00e1sahu.<sup><\/sup>  <\/p>\n<div data-block-name=\"woocommerce\/featured-product\" data-edit-mode=\"false\" data-product-id=\"922511\" data-show-desc=\"false\" data-show-price=\"false\" class=\"wc-block-featured-product alignnone has-background-dim wp-block-woocommerce-featured-product\" style=\"min-height:500px;\"><div class=\"wc-block-featured-product__wrapper\"><div class=\"background-dim__overlay\" style=\"background-color: #000000\"><\/div><img decoding=\"async\" alt=\"GPD WIN MAX 2 2025 Hern\u00fd prenosn\u00fd po\u010d\u00edta\u010d\" class=\"wc-block-featured-product__background-image\" src=\"https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/12\/GPD-WIN-MAX-2-2025-INFOGRAPHIC-NEW-GENERIC-01.png\" style=\"object-fit: none;object-position: 50% 50%;\" \/><h2 class=\"wc-block-featured-product__title\">GPD WIN MAX 2 2025 Hern\u00fd prenosn\u00fd po\u010d\u00edta\u010d<\/h2><div class=\"wc-block-featured-product__link\">\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/gpdstore.net\/gpd-handheld-gaming-pcs\/gpd-win-max-2-2025\/\">Nakupujte teraz<\/a><\/div>\n<\/div>\n\n<\/div><\/div><\/div>\n<p>Aplik\u00e1cia tejto aktualiz\u00e1cie firmv\u00e9ru nie je len opravou aktu\u00e1lne nestabiln\u00fdch syst\u00e9mov, ale aj d\u00f4le\u017eit\u00fdm prevent\u00edvnym krokom. Pou\u017e\u00edvatelia s potenci\u00e1lne postihnut\u00fdmi diskami SSD, mo\u017eno v zariadeniach ako <a href=\"https:\/\/gpdstore.net\/laptops\/gpd-duo\/\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/gpdstore.net\/laptops\/gpd-duo\/\" rel=\"noreferrer noopener\">GPD Duo<\/a>, by mali zv\u00e1\u017ei\u0165 aktualiz\u00e1ciu firmv\u00e9ru <em>pred<\/em> aktualiz\u00e1ciou na Windows 11 24H2, aby sa vyhli t\u00fdmto BSOD. Existuj\u00fa n\u00e1znaky, \u017ee spolo\u010dnos\u0165 Microsoft m\u00f4\u017ee zablokova\u0165 aktualiz\u00e1ciu 24H2 v syst\u00e9moch so star\u0161\u00edm problematick\u00fdm firmv\u00e9rom, \u010do e\u0161te viac zd\u00f4raz\u0148uje d\u00f4le\u017eitos\u0165 aktualiz\u00e1cie. T\u00e1to pr\u00edru\u010dka v\u00e1m pom\u00f4\u017ee zisti\u0165, \u010di je v\u00e1\u0161 disk postihnut\u00fd, pochopi\u0165 technick\u00fd d\u00f4vod a bezpe\u010dne v\u00e1s prevedie procesom aktualiz\u00e1cie.     <\/p>\n\n<h2 class=\"wp-block-heading\">Identifik\u00e1cia probl\u00e9mu: Sympt\u00f3my a dotknut\u00e9 modely<\/h2>\n\n<p>Najv\u00fdraznej\u0161\u00edm znakom tohto probl\u00e9mu je v\u00fdskyt \u010dast\u00fdch p\u00e1dov BSOD po in\u0161tal\u00e1cii alebo pokuse o in\u0161tal\u00e1ciu aktualiz\u00e1cie Windows 11 24H2.<sup><\/sup>  K t\u00fdmto poruch\u00e1m m\u00f4\u017ee d\u00f4js\u0165 po\u010das be\u017en\u00e9ho pou\u017e\u00edvania, po\u010das postupu aktualiz\u00e1cie alebo kr\u00e1tko po spusten\u00ed syst\u00e9mu.<sup><\/sup>  <\/p>\n\n<p>Tieto BSOD \u010dasto sprev\u00e1dzaj\u00fa \u0161pecifick\u00e9 chybov\u00e9 hl\u00e1senia, pri\u010dom \u010dast\u00e9 s\u00fa hl\u00e1senia<em>&#8220;CRITICAL_PROCESS_DIED&#8221;<\/em> a ob\u010das sa objav\u00ed<em>hl\u00e1senie &#8220;KERNEL_DATA_INPAGE_ERROR&#8221;<\/em>. Kontrola prehliada\u010da udalost\u00ed syst\u00e9mu Windows (syst\u00e9mov\u00fd protokol) m\u00f4\u017ee tie\u017e odhali\u0165 opakuj\u00face sa chyby &#8220;stornvme&#8221; (ID udalosti 11), ktor\u00e9 \u010dasto uv\u00e1dzaj\u00fa chyby radi\u010da na &#8220;\\Device\\RaidPort1&#8221; alebo &#8220;\\Device\\RaidPort2&#8221;. Tieto \u0161pecifick\u00e9 indik\u00e1tory jednozna\u010dne poukazuj\u00fa na probl\u00e9m nekompatibility firmv\u00e9ru, ktor\u00fd m\u00f4\u017ee ma\u0165 vplyv na pou\u017e\u00edvate\u013eov r\u00f4znych zariaden\u00ed vr\u00e1tane kompaktn\u00fdch syst\u00e9mov, ako je <a href=\"https:\/\/gpdstore.net\/gpd-mini-laptop\/gpd-pocket-4\/\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/gpdstore.net\/gpd-mini-laptop\/gpd-pocket-4\/\" rel=\"noreferrer noopener\">GPD Pocket 4<\/a>.   <\/p>\n<div data-block-name=\"woocommerce\/featured-product\" data-edit-mode=\"false\" data-product-id=\"310124\" data-show-desc=\"false\" data-show-price=\"false\" class=\"wc-block-featured-product alignnone has-background-dim wp-block-woocommerce-featured-product\" style=\"min-height:500px;\"><div class=\"wc-block-featured-product__wrapper\"><div class=\"background-dim__overlay\" style=\"background-color: #000000\"><\/div><img decoding=\"async\" alt=\"Mini notebook GPD Pocket 4\" class=\"wc-block-featured-product__background-image\" src=\"https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/08\/GPD-POCKET-4-INFOGRAPHICS-DONE-GENERIC-01.png\" style=\"object-fit: none;object-position: 50% 50%;\" \/><h2 class=\"wc-block-featured-product__title\">Mini notebook GPD Pocket 4<\/h2><div class=\"wc-block-featured-product__link\">\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/gpdstore.net\/gpd-mini-laptop\/gpd-pocket-4\/\">Nakupujte teraz<\/a><\/div>\n<\/div>\n\n<\/div><\/div><\/div>\n<p>Je d\u00f4le\u017eit\u00e9 si uvedomi\u0165, \u017ee tento probl\u00e9m je potvrden\u00fd len pre konkr\u00e9tne <strong>modely s kapacitou 2 TB<\/strong> v r\u00e1mci ur\u010dit\u00fdch produktov\u00fdch radov WD a SanDisk NVMe SSD.<sup><\/sup> Disky z t\u00fdch ist\u00fdch produktov\u00fdch radov, ale s inou kapacitou (napr\u00edklad 1 TB alebo 4 TB) a in\u00e9 modely WD\/SanDisk SSD (vr\u00e1tane v\u0161etk\u00fdch SSD diskov WD SATA) \u00fadajne nie s\u00fa ovplyvnen\u00e9 t\u00fdmto konkr\u00e9tnym probl\u00e9mom s firmv\u00e9rom Windows 11 24H2 HMB.<sup><\/sup>  <\/p>\n\n<p>V nasleduj\u00facej tabu\u013eke s\u00fa uveden\u00e9 zn\u00e1me dotknut\u00e9 2TB modely a po\u017eadovan\u00e1 aktualizovan\u00e1 verzia firmv\u00e9ru pre ka\u017ed\u00fd z nich:<\/p>\n\n<p><strong>Tabu\u013eka 1: Dotknut\u00e9 modely WD a SanDisk 2TB NVMe SSD vy\u017eaduj\u00face aktualiz\u00e1ciu<\/strong><\/p>\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>N\u00c1ZOV MODELU<\/th><th>\u010c\u00cdSLO MODELU<\/th><th>PO\u017dADOVAN\u00c1 AKTUALIZ\u00c1CIA VERZIE FIRMV\u00c9RU<\/th><\/tr><\/thead><tbody><tr><td>WD_BLACK SN770 NVMe SSD<\/td><td>WDBBDL0020BNC, WD0E<\/td><td>731130WD<\/td><\/tr><tr><td>WD_BLACK SN770M NVMe SSD<\/td><td>WDBDNH0020BBK, WD0G<\/td><td>731130WD<\/td><\/tr><tr><td>WD Blue SN580 NVMe SSD  <\/td><td>WDBWMY0020BBL, WD0E<\/td><td>281050WD<\/td><\/tr><tr><td>WD Blue SN5000 NVMe SSD  <\/td><td>WDBS3F0020BNC, WD0E<\/td><td>291020WD<\/td><\/tr><tr><td>SanDisk Extreme M.2 SSD disk NVMe  <\/td><td>SDSSDX3N-2T00<\/td><td>731130WD<\/td><\/tr><\/tbody><\/table><\/figure>\n\n<p>Model disku SSD zvy\u010dajne n\u00e1jdete v syst\u00e9me Windows pomocou polo\u017eky &#8220;Syst\u00e9mov\u00e9 inform\u00e1cie&#8221; alebo &#8220;Spr\u00e1vca zariaden\u00ed&#8221; (v \u010dasti Diskov\u00e9 jednotky). \u010c\u00edslo modelu je vytla\u010den\u00e9 aj na fyzickom \u0161t\u00edtku disku SSD. Porovnajte model a kapacitu v\u00e1\u0161ho disku s touto tabu\u013ekou.<\/p>\n\n<h2 class=\"wp-block-heading\">Technick\u00e9 pozadie: Konflikt s vyrovn\u00e1vacou pam\u00e4\u0165ou hostite\u013ea (HMB)<\/h2>\n\n<p>Nestabilita vypl\u00fdva z konfliktu medzi t\u00fdm, ako Windows 11 verzia 24H2 spracov\u00e1va funkciu Host Memory Buffer (HMB) a p\u00f4vodn\u00fdm firmv\u00e9rom na dotknut\u00fdch 2TB SSD diskoch WD\/SanDisk.  <\/p>\n\n<p>HMB je funkcia be\u017en\u00e1 v diskoch SSD NVMe bez pam\u00e4te DRAM, ktor\u00e9 nemaj\u00fa vlastn\u00fa vyhraden\u00fa vyrovn\u00e1vaciu pam\u00e4\u0165 DRAM.<sup><\/sup>  Umo\u017e\u0148uje serveru SSD vyu\u017e\u00edva\u0165 mal\u00fa \u010das\u0165 hlavnej pam\u00e4te RAM po\u010d\u00edta\u010da na ukladanie d\u00f4le\u017eit\u00fdch \u00fadajov do vyrovn\u00e1vacej pam\u00e4te, ako s\u00fa mapovacie tabu\u013eky, \u010d\u00edm sa zvy\u0161uje v\u00fdkon v porovnan\u00ed s diskami bez mechanizmu vyrovn\u00e1vacej pam\u00e4te.<sup><\/sup>  <\/p>\n\n<p>D\u00f4kazy nazna\u010duj\u00fa, \u017ee Windows 11 24H2 zmenil sp\u00f4sob pride\u013eovania pam\u00e4te RAM pre HMB.<sup><\/sup> Zatia\u013e \u010do star\u0161ie verzie syst\u00e9mu Windows mohli obmedzi\u0165 pride\u013eovanie HMB (potenci\u00e1lne na 64 MB <sup><\/sup>), zd\u00e1 sa, \u017ee verzia 24H2 pride\u013euje v\u00e4\u010d\u0161ie mno\u017estvo, pravdepodobne a\u017e do ve\u013ekosti po\u017eadovanej samotn\u00fdm firmv\u00e9rom SSD &#8211; pribli\u017ene 200 MB pre tieto konkr\u00e9tne 2 TB disky.<sup><\/sup>  <\/p>\n\n<figure class=\"wp-block-image aligncenter size-large\"><a href=\"https:\/\/gpdstore.net\/wp-content\/uploads\/2025\/04\/Some-Western-Digital-SSDs-1200x675.jpg\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1200\" height=\"675\" src=\"https:\/\/gpdstore.net\/wp-content\/uploads\/2025\/04\/Some-Western-Digital-SSDs-1200x675.jpg\" alt=\"Niektor&#xE9; SSD disky Western Digital\" class=\"wp-image-1080927\" srcset=\"https:\/\/gpdstore.net\/wp-content\/uploads\/2025\/04\/Some-Western-Digital-SSDs-1200x675.jpg 1200w, https:\/\/gpdstore.net\/wp-content\/uploads\/2025\/04\/Some-Western-Digital-SSDs-600x338.jpg 600w, https:\/\/gpdstore.net\/wp-content\/uploads\/2025\/04\/Some-Western-Digital-SSDs-768x432.jpg 768w, https:\/\/gpdstore.net\/wp-content\/uploads\/2025\/04\/Some-Western-Digital-SSDs-1536x864.jpg 1536w, https:\/\/gpdstore.net\/wp-content\/uploads\/2025\/04\/Some-Western-Digital-SSDs-360x203.jpg 360w, https:\/\/gpdstore.net\/wp-content\/uploads\/2025\/04\/Some-Western-Digital-SSDs-990x557.jpg 990w, https:\/\/gpdstore.net\/wp-content\/uploads\/2025\/04\/Some-Western-Digital-SSDs-441x248.jpg 441w, https:\/\/gpdstore.net\/wp-content\/uploads\/2025\/04\/Some-Western-Digital-SSDs-150x84.jpg 150w, https:\/\/gpdstore.net\/wp-content\/uploads\/2025\/04\/Some-Western-Digital-SSDs.jpg 1920w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/a><figcaption class=\"wp-element-caption\">Niektor\u00e9 SSD disky Western Digital<\/figcaption><\/figure>\n\n<p>Probl\u00e9mom je, \u017ee p\u00f4vodn\u00fd firmv\u00e9r t\u00fdchto konkr\u00e9tnych 2TB modelov zrejme nedok\u00e1zal spo\u013eahlivo spravova\u0165 toto v\u00e4\u010d\u0161ie pridelenie HMB.<sup><\/sup>  Ke\u010f Windows 11 24H2 priradil v\u00e4\u010d\u0161iu vyrovn\u00e1vaciu pam\u00e4\u0165, sp\u00f4sobilo to chyby v radi\u010di SSD, \u010do viedlo k zamrznutiu syst\u00e9mu a pozorovan\u00fdm chyb\u00e1m BSOD.<sup><\/sup>  To nazna\u010duje skryt\u00fa chybu firmv\u00e9ru \u0161pecifick\u00fa pre tieto 2TB modely, ktor\u00e1 sa prejavila a\u017e v nov\u00fdch podmienkach zaveden\u00fdch aktualiz\u00e1ciou 24H2.<sup><\/sup>  Tento z\u00e1ver potvrdzuje aj skuto\u010dnos\u0165, \u017ee sa to t\u00fdka len t\u00fdchto konkr\u00e9tnych 2 TB diskov.<sup><\/sup>  <\/p>\n\n<p>Hoci niektor\u00ed pou\u017e\u00edvatelia na\u0161li do\u010dasn\u00e9 rie\u0161enie \u00fapravou registra syst\u00e9mu Windows, aby vyn\u00fatili star\u0161ie, men\u0161ie pride\u013eovanie HMB <sup><\/sup>, nie je to ofici\u00e1lne ani odpor\u00fa\u010dan\u00e9 dlhodob\u00e9 rie\u0161enie a mohlo by potenci\u00e1lne zn\u00ed\u017ei\u0165 v\u00fdkon SSD.<sup><\/sup> Aktualiz\u00e1cia firmv\u00e9ru spolo\u010dnosti Western Digital priamo opravuje probl\u00e9m v r\u00e1mci vlastn\u00e9ho softv\u00e9ru disku.<sup><\/sup>  <\/p>\n\n<h2 class=\"wp-block-heading\">Rie\u0161enie: Aplik\u00e1cia aktualiz\u00e1cie firmv\u00e9ru<\/h2>\n\n<p>Definit\u00edvnou opravou je aktualiz\u00e1cia firmv\u00e9ru SSD pomocou ofici\u00e1lneho softv\u00e9ru spolo\u010dnosti Western Digital. Je v\u0161ak <strong>potrebn\u00e1 mimoriadna opatrnos\u0165 a pr\u00edprava<\/strong>. D\u00f4kladne postupujte pod\u013ea t\u00fdchto krokov:  <\/p>\n\n<h3 class=\"wp-block-heading\"><strong>Krok 1: ABSOL\u00daTNE KRITICK\u00c9 &#8211; z\u00e1lohujte svoje \u00fadaje!<\/strong><\/h3>\n\n<p>To nemo\u017eno dostato\u010dne zd\u00f4razni\u0165.  <strong>Sk\u00f4r ne\u017e za\u010dnete robi\u0165 \u010doko\u013evek in\u00e9, z\u00e1lohujte v\u0161etky d\u00f4le\u017eit\u00e9 s\u00fabory z postihnut\u00e9ho zariadenia WD alebo SanDisk SSD.<\/strong>  Svoje \u00fadaje skop\u00edrujte na samostatn\u00e9 \u00falo\u017eisko &#8211; in\u00fd intern\u00fd disk, extern\u00fd disk USB, sie\u0165ov\u00e9 \u00falo\u017eisko alebo d\u00f4veryhodn\u00fa cloudov\u00fa slu\u017ebu.<sup><\/sup>  <\/p>\n\n<p>Aktualiz\u00e1cie firmv\u00e9ru s\u00fa s\u00edce vo v\u0161eobecnosti bezpe\u010dn\u00e9, ale predstavuj\u00fa prirodzen\u00e9 riziko.<sup><\/sup> Strata nap\u00e1jania po\u010das aktualiz\u00e1cie, neo\u010dak\u00e1van\u00e9 chyby softv\u00e9ru alebo in\u00e9 preru\u0161enia m\u00f4\u017eu po\u0161kodi\u0165 firmv\u00e9r, \u010d\u00edm sa m\u00f4\u017ee sta\u0165 SSD nepou\u017eite\u013en\u00fdm a sp\u00f4sobi\u0165 <strong>\u00fapln\u00fa stratu \u00fadajov<\/strong>.<sup><\/sup> Spolo\u010dnos\u0165 Western Digital kv\u00f4li tomuto riziku v\u00fdslovne odpor\u00fa\u010da z\u00e1lohova\u0165 \u00fadaje vopred.<sup><\/sup> Hoci sa strata d\u00e1t neo\u010dak\u00e1va, je to mo\u017en\u00e9, najm\u00e4 vzh\u013eadom na pr\u00edpady probl\u00e9mov s firmv\u00e9rom, ktor\u00e9 v minulosti sp\u00f4sobili probl\u00e9my s d\u00e1tami na diskoch WD\/SanDisk.<sup><\/sup> Z\u00e1lohovanie je va\u0161ou jedinou ochranou, ak sa nie\u010do pokaz\u00ed. <strong>Nevynech\u00e1vajte tento krok.<\/strong>  <\/p>\n\n<h3 class=\"wp-block-heading\"><strong>Krok 2: Z\u00edskajte a nain\u0161talujte Western Digital Dashboard<\/strong><\/h3>\n\n<p>Potrebn\u00fdm n\u00e1strojom je softv\u00e9r &#8220;Western Digital Dashboard&#8221;.<sup><\/sup>  Tento n\u00e1stroj monitoruje stav jednotky a umo\u017e\u0148uje aktualiz\u00e1ciu firmv\u00e9ru.<sup><\/sup>  <\/p>\n\n<p><s><a href=\"https:\/\/support-en.wd.com\/app\/answers\/detailweb\/a_id\/31759\/~\/download%2C-install%2C-test-drive-and-update-firmware-using-western-digital\" data-type=\"link\" data-id=\"https:\/\/support-en.wd.com\/app\/answers\/detailweb\/a_id\/31759\/~\/download%2C-install%2C-test-drive-and-update-firmware-using-western-digital\" target=\"_blank\" rel=\"noreferrer noopener\">Stiahnite si ho<\/a> <em>iba z<\/em> ofici\u00e1lnej str\u00e1nky podpory spolo\u010dnosti WD, aby ste sa vyhli \u0161kodliv\u00e9mu softv\u00e9ru. <\/s> Spolo\u010dnos\u0165 WD tento softv\u00e9r zru\u0161ila, ale verziu od spolo\u010dnosti Sandisk si m\u00f4\u017eete stiahnu\u0165 tu.<\/p>\n\n<p>Nain\u0161talujte softv\u00e9r (kompatibiln\u00fd s Windows 10 a 11 <sup><\/sup>). Upozor\u0148ujeme, \u017ee pou\u017e\u00edvatelia syst\u00e9mu macOS nem\u00f4\u017eu pou\u017ei\u0165 tento n\u00e1stroj na aktualiz\u00e1ciu. <sup><\/sup>  Linux pou\u017e\u00edvatelia by potrebovali prostredie syst\u00e9mu Windows alebo by sa museli uch\u00fdli\u0165 k zlo\u017eit\u00fdm, nepodporovan\u00fdm met\u00f3dam pr\u00edkazov\u00e9ho riadku.<sup><\/sup>  <\/p>\n\n<h3 class=\"wp-block-heading\"><strong>Krok 3: \u017dIVOTN\u00c1 PO\u017dIADAVKA &#8211; In\u0161tal\u00e1cia intern\u00e9ho disku<\/strong><\/h3>\n\n<p>Toto je pre proces aktualiz\u00e1cie neoddelite\u013en\u00e1 s\u00fa\u010das\u0165.  <strong>Dotknut\u00e1 str\u00e1nka SSD mus\u00ed by\u0165 nain\u0161talovan\u00e1 priamo v po\u010d\u00edta\u010di.<\/strong>  Mus\u00ed by\u0165 pripojen\u00fd k slotu M.2 na z\u00e1kladnej doske alebo prostredn\u00edctvom vhodn\u00e9ho intern\u00e9ho adapt\u00e9ra PCIe. To plat\u00ed bez oh\u013eadu na to, \u010di je v stolnom po\u010d\u00edta\u010di, \u0161tandardnom notebooku alebo \u0161pecializovanom zariaden\u00ed, ako je <a href=\"https:\/\/gpdstore.net\/gpd-handheld-gaming-pcs\/gpd-win-max-2-2025\/\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/gpdstore.net\/gpd-handheld-gaming-pcs\/gpd-win-max-2-2025\/\" rel=\"noreferrer noopener\">GPD WIN MAX 2 2025<\/a> alebo <a href=\"https:\/\/gpdstore.net\/gpd-mini-laptop\/gpd-pocket-4\/\" data-type=\"link\" data-id=\"https:\/\/gpdstore.net\/gpd-mini-laptop\/gpd-pocket-4\/\" target=\"_blank\" rel=\"noreferrer noopener\">GPD Pocket 4<\/a>. <strong>Softv\u00e9r WD Dashboard takmer ur\u010dite nedok\u00e1\u017ee spr\u00e1vne rozpozna\u0165 SSD alebo vykona\u0165 aktualiz\u00e1ciu, ak je disk pripojen\u00fd cez extern\u00fd kryt USB alebo adapt\u00e9r<\/strong>. <\/p>\n\n<h3 class=\"wp-block-heading\"><strong>Krok 4: Vykonanie aktualiz\u00e1cie firmv\u00e9ru prostredn\u00edctvom ovl\u00e1dacieho panela WD<\/strong><\/h3>\n\n<p>Po bezpe\u010dnom z\u00e1lohovan\u00ed \u00fadajov, nain\u0161talovan\u00ed pr\u00edstrojovej dosky a potvrden\u00ed intern\u00e9ho pripojenia k str\u00e1nke SSD pokra\u010dujte v aktualiz\u00e1cii:<\/p>\n\n<ol class=\"wp-block-list\">\n<li><strong>Otvorte<\/strong> aplik\u00e1ciu Western Digital Dashboard.<\/li>\n\n\n\n<li><strong>Vyberte jednotku:<\/strong> Uistite sa, \u017ee je zo zoznamu alebo rozba\u013eovacej ponuky vybran\u00fd spr\u00e1vny dotknut\u00fd 2TB disk SSD.  <\/li>\n\n\n\n<li><strong>Prejdite na N\u00e1stroje:<\/strong> Kliknite na kartu alebo \u010das\u0165 &#8220;N\u00e1stroje&#8221;.  <\/li>\n\n\n\n<li><strong>Vyberte polo\u017eku Aktualiz\u00e1cia firmv\u00e9ru:<\/strong> N\u00e1jdite mo\u017enos\u0165 &#8220;Firmware Update&#8221;.  <\/li>\n\n\n\n<li><strong>Kontrola aktualiz\u00e1ci\u00ed:<\/strong> Kliknite na tla\u010didlo &#8220;Skontrolova\u0165 aktualiz\u00e1cie&#8221;. Softv\u00e9r sa spoj\u00ed so servermi WD.   <\/li>\n\n\n\n<li><strong>Spustenie aktualiz\u00e1cie:<\/strong> Ak sa zist\u00ed nov\u00fd firmv\u00e9r (zodpovedaj\u00faci verzii v tabu\u013eke 1), kliknite na tla\u010didlo &#8220;UPDATE FIRMWARE&#8221;.  <\/li>\n\n\n\n<li><strong>Postupujte pod\u013ea pokynov:<\/strong> Dbajte na pokyny na obrazovke. <strong>Hlavne nepreru\u0161ujte proces<\/strong> (napr. nevyp\u00ednajte, nezatv\u00e1rajte aplik\u00e1ciu ani neodp\u00e1jajte nap\u00e1janie).<\/li>\n\n\n\n<li><strong>Vy\u017eaduje sa re\u0161tart:<\/strong> Po \u00faspe\u0161nom dokon\u010den\u00ed aktualiz\u00e1cie v\u00e1s ovl\u00e1dac\u00ed panel pravdepodobne po\u017eiada o vypnutie alebo re\u0161tartovanie po\u010d\u00edta\u010da. Je to nevyhnutn\u00e9 na aktiv\u00e1ciu nov\u00e9ho firmv\u00e9ru. Vyhovte tejto v\u00fdzve.    <\/li>\n\n\n\n<li><strong>Overi\u0165 (volite\u013en\u00e9):<\/strong> Po re\u0161tarte m\u00f4\u017eete znovu otvori\u0165 ovl\u00e1dac\u00ed panel, vybra\u0165 jednotku a skontrolova\u0165 &#8220;Firmware Version&#8221; na stavovej str\u00e1nke. Teraz by mala odr\u00e1\u017ea\u0165 aktualizovan\u00fa verziu z tabu\u013eky 1.   <\/li>\n<\/ol>\n\n<h2 class=\"wp-block-heading\">Po aktualiz\u00e1cii: \u010eal\u0161ie kroky a podpora<\/h2>\n\n<p>Po re\u0161tartovan\u00ed s aktualizovan\u00fdm firmv\u00e9rom by mali p\u00e1dy BSOD s\u00favisiace konkr\u00e9tne s probl\u00e9mom Windows 11 24H2 HMB presta\u0165. V\u00e1\u0161 syst\u00e9m, \u010di u\u017e ide o stoln\u00fd po\u010d\u00edta\u010d alebo zariadenie, ako je <a href=\"https:\/\/gpdstore.net\/gpd-handheld-gaming-pcs\/gpd-win-4-2025\/\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/gpdstore.net\/gpd-handheld-gaming-pcs\/gpd-win-4-2025\/\" rel=\"noreferrer noopener\">GPD WIN 4 2025<\/a>, by mal by\u0165 teraz stabiln\u00fd a mal by v\u00e1m umo\u017eni\u0165 spusti\u0165 alebo nain\u0161talova\u0165 Windows 11 24H2 bez s\u00favisiacich ch\u00fdb &#8220;CRITICAL_PROCESS_DIED&#8221; alebo &#8220;stornvme&#8221;. <\/p>\n\n<p>Ak v\u0161ak BSOD pretrv\u00e1va aj <em>po<\/em> potvrden\u00ed \u00faspe\u0161nej in\u0161tal\u00e1cie spr\u00e1vneho firmv\u00e9ru alebo ak ste sa stretli s chybami <em>po\u010das<\/em> samotnej aktualiz\u00e1cie, mus\u00edte podnikn\u00fa\u0165 \u010fal\u0161ie kroky:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Ak ste <strong>z\u00e1kazn\u00edkom obchodu GPD Store<\/strong> a str\u00e1nka SSD bola s\u00fa\u010das\u0165ou v\u00e1\u0161ho zariadenia, kontaktujte n\u00e1\u0161 <a href=\"https:\/\/gpdstore.net\/sk\/contact-us\/\" data-type=\"link\" data-id=\"https:\/\/gpdstore.net\/contact-us\/\">z\u00e1kazn\u00edcky servis tu.<\/a><\/li>\n\n\n\n<li><strong>Kontaktujte podporu spolo\u010dnosti WD:<\/strong> Obr\u00e1\u0165te sa na ofici\u00e1lnu z\u00e1kazn\u00edcku podporu spolo\u010dnosti Western Digital. Pom\u00f4\u017eu v\u00e1m s rie\u0161en\u00edm pretrv\u00e1vaj\u00facich probl\u00e9mov alebo zlyhan\u00ed aktualiz\u00e1cie. Kontaktn\u00e9 \u00fadaje n\u00e1jdete na webovej lokalite podpory spolo\u010dnosti WD (napr. http:\/\/support. <a href=\"http:\/\/support.wd.com\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">wd.com<\/a> ). Pripravte si s\u00e9riov\u00e9 \u010d\u00edslo SSD a \u00fadaje o syst\u00e9me.     <\/li>\n\n\n\n<li><strong>Presk\u00famajte \u010fal\u0161ie pr\u00ed\u010diny:<\/strong> Pam\u00e4tajte, \u017ee BSOD m\u00f4\u017ee ma\u0165 mnoho in\u00fdch pr\u00ed\u010din ako tento konkr\u00e9tny probl\u00e9m s firmv\u00e9rom. Ak aktualiz\u00e1cia odstr\u00e1nila probl\u00e9m s HMB, ale p\u00e1dy pretrv\u00e1vaj\u00fa, presk\u00famajte \u010fal\u0161ie mo\u017en\u00e9 pr\u00ed\u010diny, ako s\u00fa konfliktn\u00e9 ovl\u00e1da\u010de, chybn\u00e1 pam\u00e4\u0165 RAM, prehrievanie, probl\u00e9my s nap\u00e1jan\u00edm alebo in\u00e9 probl\u00e9my s hardv\u00e9rom. Aktualiz\u00e1cia firmv\u00e9ru rie\u0161i len konkr\u00e9tnu nekompatibilitu WD\/SanDisk 2TB HMB.    <\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">Z\u00e1vere\u010dn\u00e9 my\u0161lienky: Aktualiz\u00e1cia pre stabilitu<\/h2>\n\n<p>Vydanie firmv\u00e9ru spolo\u010dnosti Western Digital pon\u00faka priame rie\u0161enie v\u00e1\u017enych probl\u00e9mov s BSOD, ktor\u00e9 tr\u00e1pia pou\u017e\u00edvate\u013eov konkr\u00e9tnych 2TB SSD diskov WD a SanDisk NVMe v syst\u00e9me Windows 11 24H2. Tento probl\u00e9m, sp\u00f4soben\u00fd interakciou medzi aktualizovan\u00fdm spracovan\u00edm HMB v opera\u010dnom syst\u00e9me a chybou v p\u00f4vodnom firmv\u00e9ri diskov, si vy\u017eiadal t\u00fato opravu na obnovenie pou\u017eite\u013enosti syst\u00e9mu.<\/p>\n\n<p>Ofici\u00e1lnou met\u00f3dou je pou\u017eitie n\u00e1stroja Western Digital Dashboard, vy\u017eaduje si v\u0161ak d\u00f4kladn\u00fa pr\u00edpravu. <strong>Z\u00e1lohovanie v\u0161etk\u00fdch d\u00f4le\u017eit\u00fdch \u00fadajov vopred je neoddiskutovate\u013en\u00e9<\/strong> kv\u00f4li mal\u00e9mu, ale re\u00e1lnemu riziku straty \u00fadajov po\u010das flashovania firmv\u00e9ru. Rovnako d\u00f4le\u017eit\u00e9 je zabezpe\u010di\u0165 intern\u00fa in\u0161tal\u00e1ciu str\u00e1nky SSD, preto\u017ee adapt\u00e9ry USB nie s\u00fa kompatibiln\u00e9 s procesom aktualiz\u00e1cie prostredn\u00edctvom n\u00e1stroja Dashboard. <\/p>\n\n<p>D\u00f4sledn\u00fdm dodr\u017eiavan\u00edm krokov &#8211; z\u00e1lohovanie, intern\u00e1 in\u0161tal\u00e1cia, pou\u017e\u00edvanie n\u00e1stroja WD Dashboard a pou\u017eitie spr\u00e1vneho firmv\u00e9ru &#8211; m\u00f4\u017eu pou\u017e\u00edvatelia obnovi\u0165 stabilitu syst\u00e9mu a zabezpe\u010di\u0165 kompatibilitu so syst\u00e9mom Windows 11 24H2. Ka\u017ed\u00e9mu, kto m\u00e1 identifikovan\u00fa postihnut\u00fa jednotku, sa odpor\u00fa\u010da okam\u017eite kona\u0165.  <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Za\u017e\u00edvate n\u00e1hodn\u00e9 BSOD s Windows 11 24H2 a pou\u017e\u00edvate disk Western Digital. To m\u00f4\u017ee pom\u00f4c\u0165 vyrie\u0161i\u0165 probl\u00e9m.<\/p>\n","protected":false},"author":76,"featured_media":1080921,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"doc_category":[11133,13958,14060,14089,14033,14008],"doc_tag":[],"class_list":["post-1084815","docs","type-docs","status-publish","has-post-thumbnail","hentry","doc_category-gpd-duo-sk","doc_category-gpd-pocket-3-support-hub-sk","doc_category-gpd-pocket-4-support-hub-sk","doc_category-gpd-win-4-support-hub-sk","doc_category-gpd-win-max-2-support-hub-sk","doc_category-gpd-win-mini-support-hub-sk"],"acf":[],"aioseo_notices":[],"year_month":"2026-04","word_count":2347,"total_views":"237","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Dave","author_nicename":"dave-c","author_url":"https:\/\/gpdstore.net\/sk\/blog\/author\/dave-c\/"},"doc_category_info":[{"term_name":"GPD DUO","term_url":"https:\/\/gpdstore.net\/sk\/kb-category\/gpd-duo-sk\/"},{"term_name":"GPD Pocket 3","term_url":"https:\/\/gpdstore.net\/sk\/kb-category\/gpd-pocket-3-support-hub-sk\/"},{"term_name":"GPD Pocket 4","term_url":"https:\/\/gpdstore.net\/sk\/kb-category\/gpd-pocket-4-support-hub-sk\/"},{"term_name":"GPD WIN 4 2022, 2023, 2024, 2025","term_url":"https:\/\/gpdstore.net\/sk\/kb-category\/gpd-win-4-support-hub-sk\/"},{"term_name":"GPD WIN MAX 2 2022. 2023, 2024, 2025","term_url":"https:\/\/gpdstore.net\/sk\/kb-category\/gpd-win-max-2-support-hub-sk\/"},{"term_name":"GPD WIN Mini 2023, 2024, 2025","term_url":"https:\/\/gpdstore.net\/sk\/kb-category\/gpd-win-mini-support-hub-sk\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/gpdstore.net\/sk\/wp-json\/wp\/v2\/docs\/1084815","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gpdstore.net\/sk\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/gpdstore.net\/sk\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/gpdstore.net\/sk\/wp-json\/wp\/v2\/users\/76"}],"replies":[{"embeddable":true,"href":"https:\/\/gpdstore.net\/sk\/wp-json\/wp\/v2\/comments?post=1084815"}],"version-history":[{"count":0,"href":"https:\/\/gpdstore.net\/sk\/wp-json\/wp\/v2\/docs\/1084815\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/gpdstore.net\/sk\/wp-json\/wp\/v2\/media\/1080921"}],"wp:attachment":[{"href":"https:\/\/gpdstore.net\/sk\/wp-json\/wp\/v2\/media?parent=1084815"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/gpdstore.net\/sk\/wp-json\/wp\/v2\/doc_category?post=1084815"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/gpdstore.net\/sk\/wp-json\/wp\/v2\/doc_tag?post=1084815"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}