{"id":1084411,"date":"2025-01-08T11:43:16","date_gmt":"2025-01-08T11:43:16","guid":{"rendered":"https:\/\/gpdstore.net\/kb\/uncategorized\/kb-article\/egpu-fix-for-gpd-hx-365-and-hx-370-cpu-based-gpd-devices\/"},"modified":"2025-01-08T11:43:16","modified_gmt":"2025-01-08T11:43:16","password":"","slug":"egpu-fix-for-gpd-hx-365-and-hx-370-cpu-based-gpd-devices","status":"publish","type":"docs","link":"https:\/\/gpdstore.net\/sg\/kb\/gpd-duo-support-hub-sg\/kb-article\/egpu-fix-for-gpd-hx-365-and-hx-370-cpu-based-gpd-devices\/","title":{"rendered":"eGPU fix for GPD HX 365 and HX 370 CPU based GPD devices"},"content":{"rendered":"\n<p>If you are experiencing issues with your <a href=\"https:\/\/gpdstore.net\/sg\/blog\/gpd-win-4-2025-review\/gpd-win-4-2025-2\/\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/gpdstore.net\/gpd-handheld-gaming-pcs\/gpd-win-4-2025\/\" rel=\"noreferrer noopener\">GPD WIN 4 2025<\/a>, <a href=\"https:\/\/gpdstore.net\/sg\/blog\/gpd-win-max-2-2025-review\/gpd-win-max-2-2025-2\/\" data-type=\"link\" data-id=\"https:\/\/gpdstore.net\/gpd-handheld-gaming-pcs\/gpd-win-max-2-2025\/\">GPD WIN MAX 2 2025<\/a>, <a href=\"https:\/\/gpdstore.net\/sg\/blog\/gpd-win-mini-2025-review\/gpd-win-mini-2025-2\/\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/gpdstore.net\/gpd-handheld-gaming-pcs\/gpd-win-mini-2025\/\" rel=\"noreferrer noopener\">GPD WIN MINI 2025<\/a>, <a href=\"https:\/\/gpdstore.net\/gpd-mini-laptop\/gpd-pocket-4\/\" data-type=\"link\" data-id=\"https:\/\/gpdstore.net\/gpd-mini-laptop\/gpd-pocket-4\/\">GPD Pocket 4<\/a> or <a href=\"https:\/\/gpdstore.net\/sg\/black-friday-2024\/gpd-duo-2\/\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/gpdstore.net\/laptops\/gpd-duo\/\" rel=\"noreferrer noopener\">GPD Duo<\/a> devices when used with an eGPU such as the <a href=\"https:\/\/gpdstore.net\/accessories\/gpd-g1\/\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/gpdstore.net\/accessories\/gpd-g1\/\" rel=\"noreferrer noopener\">GPD G1<\/a>, the latest AMD Adrenalin drivers will fix the issue.<\/p>\n\n\n\n<p>If your AMD drivers are earlier than 25.3.1, then updating to the latest drivers will resolve the reliability issue with GPD&#8217;s HX 365 and HX 370 devices.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Loading the AMD Adrenalin software<\/h2>\n\n\n\n<p>To check if your drivers are up to date. You can check on the taskbar for the AMD Adrenalin app.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><a href=\"https:\/\/gpdstore.net\/wp-content\/uploads\/2025\/01\/Open-the-AMD-Adrenalin-software-2.jpg\"><img fetchpriority=\"high\" decoding=\"async\" width=\"582\" height=\"374\" src=\"https:\/\/gpdstore.net\/wp-content\/uploads\/2025\/01\/Open-the-AMD-Adrenalin-software-2.jpg\" alt=\"Open the AMD Adrenalin software\" class=\"wp-image-1073760\" srcset=\"https:\/\/gpdstore.net\/wp-content\/uploads\/2025\/01\/Open-the-AMD-Adrenalin-software-2.jpg 582w, https:\/\/gpdstore.net\/wp-content\/uploads\/2025\/01\/Open-the-AMD-Adrenalin-software-2-360x231.jpg 360w, https:\/\/gpdstore.net\/wp-content\/uploads\/2025\/01\/Open-the-AMD-Adrenalin-software-2-441x283.jpg 441w, https:\/\/gpdstore.net\/wp-content\/uploads\/2025\/01\/Open-the-AMD-Adrenalin-software-2-150x96.jpg 150w\" sizes=\"(max-width: 582px) 100vw, 582px\" \/><\/a><figcaption class=\"wp-element-caption\">Open the AMD Adrenalin software<\/figcaption><\/figure>\n\n\n\n<p>If the icon is not showing there. Type &#8220;<strong>AMD<\/strong>&#8221; into the taskbar search and it will show up in the results. <\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><a href=\"https:\/\/gpdstore.net\/wp-content\/uploads\/2025\/01\/Open-the-AMD-Adrenalin-software-1-1200x1200.jpg\"><img decoding=\"async\" width=\"1200\" height=\"1200\" src=\"https:\/\/gpdstore.net\/wp-content\/uploads\/2025\/01\/Open-the-AMD-Adrenalin-software-1-1200x1200.jpg\" alt=\"Open the AMD Adrenalin software \" class=\"wp-image-1073797\" srcset=\"https:\/\/gpdstore.net\/wp-content\/uploads\/2025\/01\/Open-the-AMD-Adrenalin-software-1-1200x1200.jpg 1200w, https:\/\/gpdstore.net\/wp-content\/uploads\/2025\/01\/Open-the-AMD-Adrenalin-software-1-600x600.jpg 600w, https:\/\/gpdstore.net\/wp-content\/uploads\/2025\/01\/Open-the-AMD-Adrenalin-software-1-150x150.jpg 150w, https:\/\/gpdstore.net\/wp-content\/uploads\/2025\/01\/Open-the-AMD-Adrenalin-software-1-768x768.jpg 768w, https:\/\/gpdstore.net\/wp-content\/uploads\/2025\/01\/Open-the-AMD-Adrenalin-software-1-1536x1536.jpg 1536w, https:\/\/gpdstore.net\/wp-content\/uploads\/2025\/01\/Open-the-AMD-Adrenalin-software-1-65x65.jpg 65w, https:\/\/gpdstore.net\/wp-content\/uploads\/2025\/01\/Open-the-AMD-Adrenalin-software-1-360x360.jpg 360w, https:\/\/gpdstore.net\/wp-content\/uploads\/2025\/01\/Open-the-AMD-Adrenalin-software-1-990x990.jpg 990w, https:\/\/gpdstore.net\/wp-content\/uploads\/2025\/01\/Open-the-AMD-Adrenalin-software-1-441x441.jpg 441w, https:\/\/gpdstore.net\/wp-content\/uploads\/2025\/01\/Open-the-AMD-Adrenalin-software-1-100x100.jpg 100w, https:\/\/gpdstore.net\/wp-content\/uploads\/2025\/01\/Open-the-AMD-Adrenalin-software-1.jpg 1622w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/a><figcaption class=\"wp-element-caption\">Open the AMD Adrenalin software <\/figcaption><\/figure>\n\n\n\n<p>If the software is not showing here either, then you may not have the AMD Adrenalin software installed. Please refer to our guide on <a href=\"https:\/\/gpdstore.net\/sg\/kb\/software-guides-sg\/kb-article\/how-to-uninstall-and-install-amd-graphics-drivers\/\" data-type=\"link\" data-id=\"https:\/\/gpdstore.net\/kb\/software-guides\/kb-article\/how-to-uninstall-and-install-amd-graphics-drivers\/\" target=\"_blank\" rel=\"noreferrer noopener\">how to install AMD drivers here<\/a>. This will automatically install the latest drivers as part of the process and you will be ready to use your device with an eGPU.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Checking for and installing driver updates<\/h2>\n\n\n\n<p>Once the AMD Adrenaline software has loaded. The top right area will show your current driver version and a button to <strong>Check for Updates<\/strong>, click on this.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><a href=\"https:\/\/gpdstore.net\/wp-content\/uploads\/2025\/01\/AMD-Driver-Update-Check-for-updates-1200x629.jpg\"><img decoding=\"async\" width=\"1200\" height=\"629\" src=\"https:\/\/gpdstore.net\/wp-content\/uploads\/2025\/01\/AMD-Driver-Update-Check-for-updates-1200x629.jpg\" alt=\"Check for updates\" class=\"wp-image-1073834\" srcset=\"https:\/\/gpdstore.net\/wp-content\/uploads\/2025\/01\/AMD-Driver-Update-Check-for-updates-1200x629.jpg 1200w, https:\/\/gpdstore.net\/wp-content\/uploads\/2025\/01\/AMD-Driver-Update-Check-for-updates-600x314.jpg 600w, https:\/\/gpdstore.net\/wp-content\/uploads\/2025\/01\/AMD-Driver-Update-Check-for-updates-768x402.jpg 768w, https:\/\/gpdstore.net\/wp-content\/uploads\/2025\/01\/AMD-Driver-Update-Check-for-updates-1536x805.jpg 1536w, https:\/\/gpdstore.net\/wp-content\/uploads\/2025\/01\/AMD-Driver-Update-Check-for-updates-360x189.jpg 360w, https:\/\/gpdstore.net\/wp-content\/uploads\/2025\/01\/AMD-Driver-Update-Check-for-updates-990x519.jpg 990w, https:\/\/gpdstore.net\/wp-content\/uploads\/2025\/01\/AMD-Driver-Update-Check-for-updates-441x231.jpg 441w, https:\/\/gpdstore.net\/wp-content\/uploads\/2025\/01\/AMD-Driver-Update-Check-for-updates-150x79.jpg 150w, https:\/\/gpdstore.net\/wp-content\/uploads\/2025\/01\/AMD-Driver-Update-Check-for-updates.jpg 1920w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/a><figcaption class=\"wp-element-caption\">Check for updates<\/figcaption><\/figure>\n\n\n\n<p>After a few moments you should be prompted to <strong>Download<\/strong> the update, choose this option.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><a href=\"https:\/\/gpdstore.net\/wp-content\/uploads\/2025\/01\/AMD-Driver-Update-Download-updates-1200x629.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"629\" src=\"https:\/\/gpdstore.net\/wp-content\/uploads\/2025\/01\/AMD-Driver-Update-Download-updates-1200x629.jpg\" alt=\"Download updates\" class=\"wp-image-1073871\" srcset=\"https:\/\/gpdstore.net\/wp-content\/uploads\/2025\/01\/AMD-Driver-Update-Download-updates-1200x629.jpg 1200w, https:\/\/gpdstore.net\/wp-content\/uploads\/2025\/01\/AMD-Driver-Update-Download-updates-600x314.jpg 600w, https:\/\/gpdstore.net\/wp-content\/uploads\/2025\/01\/AMD-Driver-Update-Download-updates-768x402.jpg 768w, https:\/\/gpdstore.net\/wp-content\/uploads\/2025\/01\/AMD-Driver-Update-Download-updates-1536x805.jpg 1536w, https:\/\/gpdstore.net\/wp-content\/uploads\/2025\/01\/AMD-Driver-Update-Download-updates-360x189.jpg 360w, https:\/\/gpdstore.net\/wp-content\/uploads\/2025\/01\/AMD-Driver-Update-Download-updates-990x519.jpg 990w, https:\/\/gpdstore.net\/wp-content\/uploads\/2025\/01\/AMD-Driver-Update-Download-updates-441x231.jpg 441w, https:\/\/gpdstore.net\/wp-content\/uploads\/2025\/01\/AMD-Driver-Update-Download-updates-150x79.jpg 150w, https:\/\/gpdstore.net\/wp-content\/uploads\/2025\/01\/AMD-Driver-Update-Download-updates.jpg 1920w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/a><figcaption class=\"wp-element-caption\">Download updates<\/figcaption><\/figure>\n\n\n\n<p>Once the download has completed, you will be presented with an <strong>Install<\/strong> option, choose this and follow the prompts to update the drivers. Once updated, restart your device and it will be ready to use with your eGPU.<\/p>\n\n\n\n<p>If you have not yet set up your eGPU such as the GPD G1, please follow our <a href=\"https:\/\/gpdstore.net\/sg\/kb\/accessories-support-hub-sg\/kb-article\/getting-started-with-the-gpd-g1-egpu-docking-station\/\">guide here<\/a>.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>An important update for 2025 GPD models with HX 365 and 370 based processors working with eGPUs.<\/p>\n","protected":false},"author":76,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"doc_category":[11329,11354,11357,11358,11359,11360],"doc_tag":[],"class_list":["post-1084411","docs","type-docs","status-publish","hentry","doc_category-gpd-duo-support-hub-sg","doc_category-gpd-g1-support-hub-sg","doc_category-gpd-pocket-4-support-hub-sg-2","doc_category-gpd-win-4-support-hub-sg","doc_category-gpd-win-max-2-support-hub-sg-2","doc_category-gpd-win-mini-support-hub-sg"],"acf":[],"aioseo_notices":[],"year_month":"2026-04","word_count":284,"total_views":"245","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Dave","author_nicename":"dave-c","author_url":"https:\/\/gpdstore.net\/sg\/blog\/author\/dave-c\/"},"doc_category_info":[{"term_name":"GPD Duo","term_url":"https:\/\/gpdstore.net\/sg\/kb-category\/gpd-duo-support-hub-sg\/"},{"term_name":"GPD G1 2023, 2024","term_url":"https:\/\/gpdstore.net\/sg\/kb-category\/gpd-g1-support-hub-sg\/"},{"term_name":"GPD Pocket 4","term_url":"https:\/\/gpdstore.net\/sg\/kb-category\/gpd-pocket-4-support-hub-sg-2\/"},{"term_name":"GPD WIN 4 2022, 2023, 2024","term_url":"https:\/\/gpdstore.net\/sg\/kb-category\/gpd-win-4-support-hub-sg\/"},{"term_name":"GPD WIN Max 2 2022. 2023, 2024","term_url":"https:\/\/gpdstore.net\/sg\/kb-category\/gpd-win-max-2-support-hub-sg-2\/"},{"term_name":"GPD WIN Mini 2023, 2024","term_url":"https:\/\/gpdstore.net\/sg\/kb-category\/gpd-win-mini-support-hub-sg\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/gpdstore.net\/sg\/wp-json\/wp\/v2\/docs\/1084411","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gpdstore.net\/sg\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/gpdstore.net\/sg\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/gpdstore.net\/sg\/wp-json\/wp\/v2\/users\/76"}],"replies":[{"embeddable":true,"href":"https:\/\/gpdstore.net\/sg\/wp-json\/wp\/v2\/comments?post=1084411"}],"version-history":[{"count":0,"href":"https:\/\/gpdstore.net\/sg\/wp-json\/wp\/v2\/docs\/1084411\/revisions"}],"wp:attachment":[{"href":"https:\/\/gpdstore.net\/sg\/wp-json\/wp\/v2\/media?parent=1084411"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/gpdstore.net\/sg\/wp-json\/wp\/v2\/doc_category?post=1084411"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/gpdstore.net\/sg\/wp-json\/wp\/v2\/doc_tag?post=1084411"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}