{"id":397453,"date":"2024-09-11T12:06:10","date_gmt":"2024-09-11T12:06:10","guid":{"rendered":"https:\/\/gpdstore.net\/kb\/uncategorized\/kb-article\/getting-started-with-the-droix-pm14-4k-portable-monitor\/"},"modified":"2024-11-22T18:15:42","modified_gmt":"2024-11-22T18:15:42","password":"","slug":"getting-started-with-the-droix-pm14-4k-portable-monitor","status":"publish","type":"docs","link":"https:\/\/gpdstore.net\/en-gb\/kb\/accessories-support-hub-en-gb\/kb-article\/getting-started-with-the-droix-pm14-4k-portable-monitor\/","title":{"rendered":"Getting started with the DroiX PM14 4K portable monitor"},"content":{"rendered":"\n<p>Congratulations on your new <a href=\"https:\/\/gpdstore.net\/en-gb\/portable-monitors\/droix-pm14-portable-monitor\/\" target=\"_blank\" rel=\"noreferrer noopener\">DroiX PM14 4K portable monitor<\/a>! This getting started with the DroiX PM14 4K portable monitor guide has been created to help you get started, showcasing not only how to use the monitor but also highlighting various features and connectivity options that you might not yet be familiar with. Additionally, we\u2019ve included some helpful tips and troubleshooting steps in case you encounter any issues.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">For any questions or issues with your portable monitor<\/h2>\n\n\n\n<p>At GPD Store, we take great pride in offering exceptional customer service both before and after your purchase. If you have any questions or experience any issues with a product you&#8217;ve bought from us, please don\u2019t hesitate to <a href=\"https:\/\/gpdstore.net\/en-gb\/contact-us\/\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/gpdstore.net\/contact-us\/\" rel=\"noreferrer noopener\">get in touch<\/a>. We\u2019re always here and happy to assist, ensuring your questions are answered and any issues are promptly resolved.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Checking the contents of the box<\/h2>\n\n\n\n<p>Before using your <a href=\"https:\/\/gpdstore.net\/en-gb\/product-category\/portable-monitors-en-gb\/\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/gpdstore.net\/category\/portable-monitors\/\" rel=\"noreferrer noopener\">portable monitor<\/a>, it\u2019s important to check that all the necessary components are included.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">DroiX PM14 Touch screen Model<\/h3>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><a href=\"https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/DroiX-PM14-touchsreen-contents-1200x675.jpg\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1200\" height=\"675\" src=\"https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/DroiX-PM14-touchsreen-contents-1200x675.jpg\" alt=\"DroiX PM14 touchsreen contents\" class=\"wp-image-3249\" srcset=\"https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/DroiX-PM14-touchsreen-contents-1200x675.jpg 1200w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/DroiX-PM14-touchsreen-contents-600x338.jpg 600w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/DroiX-PM14-touchsreen-contents-768x432.jpg 768w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/DroiX-PM14-touchsreen-contents-1536x864.jpg 1536w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/DroiX-PM14-touchsreen-contents-360x203.jpg 360w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/DroiX-PM14-touchsreen-contents-990x557.jpg 990w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/DroiX-PM14-touchsreen-contents-441x248.jpg 441w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/DroiX-PM14-touchsreen-contents-150x84.jpg 150w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/DroiX-PM14-touchsreen-contents.jpg 1920w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/a><figcaption class=\"wp-element-caption\">DroiX PM14 touchsreen contents<\/figcaption><\/figure>\n\n\n\n<p>For the DroiX PM14 Touch screen Model: You should find an HDMI to Mini HDMI cable, a USB Type-C to Type-C cable, and a USB-A to Type-C power cable. For the touchscreen version, an additional USB-A to Type-C data cable is also provided.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">DroiX PM14 Non-touch screen model<\/h3>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><a href=\"https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/DroiX-PM14-non-touchscreen-contents-1200x675.jpg\"><img decoding=\"async\" width=\"1200\" height=\"675\" src=\"https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/DroiX-PM14-non-touchscreen-contents-1200x675.jpg\" alt=\"DroiX PM14 non-touchscreen contents\" class=\"wp-image-3250\" srcset=\"https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/DroiX-PM14-non-touchscreen-contents-1200x675.jpg 1200w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/DroiX-PM14-non-touchscreen-contents-600x338.jpg 600w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/DroiX-PM14-non-touchscreen-contents-768x432.jpg 768w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/DroiX-PM14-non-touchscreen-contents-1536x864.jpg 1536w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/DroiX-PM14-non-touchscreen-contents-360x203.jpg 360w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/DroiX-PM14-non-touchscreen-contents-990x557.jpg 990w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/DroiX-PM14-non-touchscreen-contents-441x248.jpg 441w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/DroiX-PM14-non-touchscreen-contents-150x84.jpg 150w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/DroiX-PM14-non-touchscreen-contents.jpg 1920w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/a><figcaption class=\"wp-element-caption\">DroiX PM14 non-touchscreen contents<\/figcaption><\/figure>\n\n\n\n<p>For the DroiX PM14 Non-touch screen Model: This model includes an HDMI to Mini HDMI cable, a USB Type-C to Type-C cable, and a USB-A to Type-C power cable.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Connecting your DroiX PM14 to a device<\/h2>\n\n\n\n<p>To get started right away, simply connect the supplied HDMI cable to both the DroiX PM14 and your device. Then, plug the supplied power adapter and USB cable into one of the monitor\u2019s USB-C ports. Once your device and the monitor are powered on, you should be all set and ready to go.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><a href=\"https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/HDMI-and-USB-C-ports-1200x675.jpg\"><img decoding=\"async\" width=\"1200\" height=\"675\" src=\"https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/HDMI-and-USB-C-ports-1200x675.jpg\" alt=\"It is quick and easy to connect via HDMI\n\" class=\"wp-image-3251\" srcset=\"https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/HDMI-and-USB-C-ports-1200x675.jpg 1200w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/HDMI-and-USB-C-ports-600x338.jpg 600w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/HDMI-and-USB-C-ports-768x432.jpg 768w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/HDMI-and-USB-C-ports-1536x864.jpg 1536w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/HDMI-and-USB-C-ports-360x203.jpg 360w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/HDMI-and-USB-C-ports-990x557.jpg 990w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/HDMI-and-USB-C-ports-441x248.jpg 441w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/HDMI-and-USB-C-ports-150x84.jpg 150w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/HDMI-and-USB-C-ports.jpg 1920w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/a><figcaption class=\"wp-element-caption\">It is quick and easy to connect via HDMI<\/figcaption><\/figure>\n\n\n\n<p>In addition to HDMI for video, you can also use the included USB-C to USB-C cable with compatible devices such as a <a href=\"https:\/\/gpdstore.net\/en-gb\/product-category\/gpd-mini-laptop-en-gb\/\" data-type=\"link\" data-id=\"https:\/\/gpdstore.net\/category\/gpd-mini-laptop\/\">mini laptop<\/a> or <a href=\"https:\/\/gpdstore.net\/en-gb\/product-category\/gpd-handheld-gaming-pcs-en-gb\/\" data-type=\"link\" data-id=\"https:\/\/gpdstore.net\/category\/gpd-handheld-gaming-pcs\/\">GPD handheld gaming PC<\/a>. In many cases, this will provide power, video, and data to the monitor. However, some devices may not supply enough power, resulting in the monitor either not powering on or experiencing intermittent issues. For best results, we recommend using the supplied power adapter whenever possible.<\/p>\n\n\n\n<p>The below video guide to show you the best ways to connect your DroiX PM14 portable monitor to your device.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<div class=\"video-container\"><iframe title=\"DroiX PM14 14&quot; 4K Portable Monitor Connection Guide\" width=\"1170\" height=\"658\" src=\"https:\/\/www.youtube.com\/embed\/9NpUeLtLnd0?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<\/div><\/figure>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Mini PCs<\/strong><\/td><td>HDMI &amp; charger<br>HDMI &amp; USB-A to USB-C (for power)<br>USB-C (for video and power)<\/td><\/tr><tr><td><strong>Laptops<\/strong><\/td><td>HDMI &amp; charger<br>HDMI &amp; USB-A to USB-C (for power)<br>USB-C (for video and power)<\/td><\/tr><tr><td><strong>MacBook<\/strong><\/td><td>HDMI &amp; charger<br>USB-C<\/td><\/tr><tr><td><strong>Chromebook<\/strong><\/td><td>HDMI &amp; charger<br>USB-C<\/td><\/tr><tr><td><strong>Samsung DEX<\/strong><\/td><td>USB-C &amp; charger recommended<\/td><\/tr><tr><td><strong>iPad (Lightning Port)<\/strong><\/td><td>HDMI with Lightning to HDMI converter (not included) &amp; charger<\/td><\/tr><tr><td><strong>iPad (USB-C Port)<\/strong><\/td><td>USB-C &amp; charger<\/td><\/tr><tr><td><strong>iPhone  (Lightning Port)<\/strong><\/td><td>HDMI with Lightning to HDMI converter (not included) &amp; charger<\/td><\/tr><tr><td><strong>iPhone  (USB-C Port)<\/strong><\/td><td>USB-C &amp; charger<\/td><\/tr><tr><td><strong>Gaming Handheld<\/strong><\/td><td>HDMI &amp; charger<br>USB-C  &amp; charger recommended<\/td><\/tr><\/tbody><\/table><figcaption class=\"wp-element-caption\">* Touch screen support only for touchscreen model<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Navigating the DroiX PM14 menu<\/h2>\n\n\n\n<p>To access the portable monitor\u2019s menu, press the jog dial. Use the dial to scroll through the options by pushing it Up or Down, press the dial to select an option, and press the Power button to go back one level in the menu.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><a href=\"https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Power-Jog-Dial-USB-and-Headphone-Jack-1200x675.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"675\" src=\"https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Power-Jog-Dial-USB-and-Headphone-Jack-1200x675.jpg\" alt=\"Jog Dial and Power Button menu controls\" class=\"wp-image-3252\" srcset=\"https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Power-Jog-Dial-USB-and-Headphone-Jack-1200x675.jpg 1200w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Power-Jog-Dial-USB-and-Headphone-Jack-600x338.jpg 600w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Power-Jog-Dial-USB-and-Headphone-Jack-768x432.jpg 768w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Power-Jog-Dial-USB-and-Headphone-Jack-1536x864.jpg 1536w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Power-Jog-Dial-USB-and-Headphone-Jack-360x203.jpg 360w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Power-Jog-Dial-USB-and-Headphone-Jack-990x557.jpg 990w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Power-Jog-Dial-USB-and-Headphone-Jack-441x248.jpg 441w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Power-Jog-Dial-USB-and-Headphone-Jack-150x84.jpg 150w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Power-Jog-Dial-USB-and-Headphone-Jack.jpg 1920w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/a><figcaption class=\"wp-element-caption\">Jog Dial and Power Button menu controls<\/figcaption><\/figure>\n\n\n\n<p>The menu offers a range of options, including adjustments for picture, color, and audio settings, as well as language, HDR, and input source selections.<\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Brightness-Option-1200x675.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"675\" data-id=\"3253\" src=\"https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Brightness-Option-1200x675.jpg\" alt=\"Brightness Option\" class=\"wp-image-3253\" srcset=\"https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Brightness-Option-1200x675.jpg 1200w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Brightness-Option-600x338.jpg 600w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Brightness-Option-768x432.jpg 768w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Brightness-Option-1536x864.jpg 1536w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Brightness-Option-360x203.jpg 360w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Brightness-Option-990x557.jpg 990w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Brightness-Option-441x248.jpg 441w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Brightness-Option-150x84.jpg 150w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Brightness-Option.jpg 1920w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/a><figcaption class=\"wp-element-caption\">Brightness Option<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><a href=\"https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Brightness-Settings-1200x675.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"675\" data-id=\"3254\" src=\"https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Brightness-Settings-1200x675.jpg\" alt=\"Brightness Settings\" class=\"wp-image-3254\" srcset=\"https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Brightness-Settings-1200x675.jpg 1200w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Brightness-Settings-600x338.jpg 600w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Brightness-Settings-768x432.jpg 768w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Brightness-Settings-1536x864.jpg 1536w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Brightness-Settings-360x203.jpg 360w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Brightness-Settings-990x557.jpg 990w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Brightness-Settings-441x248.jpg 441w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Brightness-Settings-150x84.jpg 150w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Brightness-Settings.jpg 1920w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/a><figcaption class=\"wp-element-caption\">Brightness Settings<\/figcaption><\/figure>\n<\/figure>\n\n\n\n<p>Once you\u2019re satisfied with the settings, press the Power button to back out through the menu options, and press it again to close the menu entirely.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Windows Display Settings<\/h2>\n\n\n\n<p>A common question we receive is about the display appearing lower quality than expected. This is usually due to the wrong screen resolution being set. The DroiX PM14 portable monitor supports up to 4K resolution, so using a lower resolution like 720P may not look as sharp.<\/p>\n\n\n\n<p>To adjust the display resolution, type &#8220;Display Settings&#8221; into the Windows search bar and select it from the results.<\/p>\n\n\n\n<p>If the display settings show &#8220;Duplicate these displays,&#8221; we recommend changing this to &#8220;Extend the displays&#8221; (to have your desktop spread across two monitors) or &#8220;Show only on the portable monitor&#8221; (typically labeled as display 2) to achieve the best resolution.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><a href=\"https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Windows-Display-Settings-1-1200x675.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"675\" src=\"https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Windows-Display-Settings-1-1200x675.jpg\" alt=\"Changing how the displays are outputting\" class=\"wp-image-3255\" srcset=\"https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Windows-Display-Settings-1-1200x675.jpg 1200w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Windows-Display-Settings-1-600x338.jpg 600w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Windows-Display-Settings-1-768x432.jpg 768w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Windows-Display-Settings-1-1536x864.jpg 1536w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Windows-Display-Settings-1-360x203.jpg 360w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Windows-Display-Settings-1-990x557.jpg 990w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Windows-Display-Settings-1-441x248.jpg 441w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Windows-Display-Settings-1-150x84.jpg 150w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Windows-Display-Settings-1.jpg 1920w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/a><figcaption class=\"wp-element-caption\">Changing how the displays are outputting<\/figcaption><\/figure>\n\n\n\n<p>After selecting your preferred display setting, the monitor may briefly show a black screen while the resolution adjusts. It will then display either your usual desktop if using only the portable monitor or an empty desktop if extending the displays.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><a href=\"https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Windows-Display-Settings-2-1200x675.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"675\" src=\"https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Windows-Display-Settings-2-1200x675.jpg\" alt=\"The desktop is now extended\" class=\"wp-image-3256\" srcset=\"https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Windows-Display-Settings-2-1200x675.jpg 1200w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Windows-Display-Settings-2-600x338.jpg 600w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Windows-Display-Settings-2-768x432.jpg 768w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Windows-Display-Settings-2-1536x864.jpg 1536w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Windows-Display-Settings-2-360x203.jpg 360w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Windows-Display-Settings-2-990x557.jpg 990w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Windows-Display-Settings-2-441x248.jpg 441w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Windows-Display-Settings-2-150x84.jpg 150w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Windows-Display-Settings-2.jpg 1920w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/a><figcaption class=\"wp-element-caption\">The desktop is now extended<\/figcaption><\/figure>\n\n\n\n<p>Since the DroiX PM14 is a 4K monitor, you can now adjust the screen resolution to the highest level your device supports.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><a href=\"https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Display-Settings-1200x675.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"675\" src=\"https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Display-Settings-1200x675.jpg\" alt=\"Select the highest Display Resolution\" class=\"wp-image-3225\" srcset=\"https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Display-Settings-1200x675.jpg 1200w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Display-Settings-600x338.jpg 600w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Display-Settings-768x432.jpg 768w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Display-Settings-1536x864.jpg 1536w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Display-Settings-360x203.jpg 360w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Display-Settings-990x557.jpg 990w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Display-Settings-441x248.jpg 441w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Display-Settings-150x84.jpg 150w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Display-Settings.jpg 1920w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/a><figcaption class=\"wp-element-caption\">Select the highest Display Resolution<\/figcaption><\/figure>\n\n\n\n<p>If you encounter display issues, we recommend checking the refresh rate to ensure it is set correctly, either at 30 or 60Hz. You can adjust this by selecting the &#8220;Advanced Display&#8221; settings and choosing a refresh rate, such as 60.00 Hz.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><a href=\"https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Display-Settings-2-1200x675.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"675\" src=\"https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Display-Settings-2-1200x675.jpg\" alt=\"Select the highest Refresh Rate\" class=\"wp-image-3226\" srcset=\"https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Display-Settings-2-1200x675.jpg 1200w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Display-Settings-2-600x338.jpg 600w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Display-Settings-2-768x432.jpg 768w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Display-Settings-2-1536x864.jpg 1536w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Display-Settings-2-360x203.jpg 360w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Display-Settings-2-990x557.jpg 990w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Display-Settings-2-441x248.jpg 441w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Display-Settings-2-150x84.jpg 150w, https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/09\/Display-Settings-2.jpg 1920w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/a><figcaption class=\"wp-element-caption\">Select the highest Refresh Rate<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Display Troubleshooting<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Monitor flashing or not turning on<\/strong><\/h3>\n\n\n\n<p>If your monitor is flashing black or staying in standby mode, the most common issue is insufficient power being supplied to the monitor. Ensure the monitor is receiving enough power, either from the charger or from the device if it&#8217;s being used to power it. If the problem continues, we recommend reaching out to GPD Store Customer Support for fast and efficient help.<\/p>\n\n\n\n<p>When connecting the monitor to a phone, make sure that the portable monitor is plugged into the provided power adapter.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Screen Brightness<\/strong><\/h3>\n\n\n\n<p>The display&#8217;s initial brightness is set to 30%. You can increase the brightness by adjusting the settings in the menu.<\/p>\n\n\n<div data-block-name=\"woocommerce\/featured-product\" data-edit-mode=\"false\" data-product-id=\"6384\" class=\"wc-block-featured-product alignnone has-background-dim wp-block-woocommerce-featured-product\" style=\"min-height:500px;\"><div class=\"wc-block-featured-product__wrapper\"><div class=\"background-dim__overlay\" style=\"background-color: #000000\"><\/div><img decoding=\"async\" alt=\"DROIX PM14 4K Portable  Monitor\" class=\"wc-block-featured-product__background-image\" src=\"https:\/\/gpdstore.net\/wp-content\/uploads\/2024\/07\/DROIX-PM14T-LISTING-DONE-NEW-01.jpg\" style=\"object-fit: none;object-position: 50% 50%;\" \/><h2 class=\"wc-block-featured-product__title\">DROIX PM14 4K Portable  Monitor<\/h2><div class=\"wc-block-featured-product__description\"><ul>\n<li>4K 14&#8243;<strong> HDR400<\/strong> Display<\/li>\n<li>100%<strong> DCI-P3<\/strong> Coverage<\/li>\n<li>500 <strong>Nits<\/strong> Brightness<\/li>\n<li>Kickstand <strong> Built-In<\/strong><\/li>\n<li><strong> Built-In<\/strong>\u00a0Speakers<\/li>\n<\/ul>\n<details ><summary>PAYMENT INFO<\/summary><div class=\"cg-accordion-item\">\n<p>We use the latest technology in Payment Processing, which allows you to checkout via your Debit\/Credit Card, or PayPal for a fast and secure experience.<\/div><\/details>\n<details ><summary>WARRANTY<\/summary><div class=\"cg-accordion-item\">\n<p>2 Years Warranty from <a href=\"https:\/\/droix.net\/\" target=\"_blank\" rel=\"nofollow noopener\">DROIX Global<\/a> for your peace of mind<\/div><\/details>\n<details ><summary>QUALITY ASSURANCE &amp; PRE-DISPATCH TESTING<\/summary><div class=\"cg-accordion-item\">\n<p>Ensuring Customer Satisfaction at the Highest Standard: Every device undergoes rigorous testing and a multi-point quality assurance check before it is shipped. Our dedicated team verifies performance, functionality, and component integrity to guarantee your GPD device is in perfect working order upon arrival, providing you with confidence and peace of mind.<\/div><\/details>\n<details ><summary>PRICING, TAXES AND SHIPPING<\/summary><div class=\"cg-accordion-item\">\n<p><strong><u>Note:<\/u><\/strong><\/p>\n<ul>\n<li>United States Customers: The displayed price does NOT include TAX nor duties. Liability to clear customs and pay any associated tax\/duties lies on the customer.<\/li>\n<li>EU Customers: The displayed price includes applicable TAX, which may be up to 25% depending on your country.<\/li>\n<li>Canada Customers: The displayed price includes applicable taxes, which may include 5% GST and additional Provincial Sales Taxes (PST), Harmonized Sales Tax (HST), or Quebec Sales Tax (QST), depending on your province.<\/li>\n<\/ul>\n<p>For Our USA Customers: Orders are dispatched DAP (Delivered At Place). While customers are responsible for payment of any applicable tariffs, we draw on our extensive experience shipping from the UK to ensure you pay the least possible charge. Based on our records, these charges typically do not exceed 10% of the item value.<\/p>\n<p><strong>For EU Customers ONLY:<\/strong> Express DDP (Delivered Duty Paid). This means:<\/p>\n<ul>\n<li>All customs duties and taxes are included in the price displayed on the product page.<\/li>\n<li>You will not need to pay any additional charges upon delivery.<\/li>\n<li>In the rare event of customs-related issues, our team will handle the customs clearance process on your behalf to ensure a smooth delivery experience.<\/li>\n<p>Important Information About Returns:<\/p>\n<li>If you decide to return your order or request a refund, please be aware that taxes and duties paid on your behalf under DDP terms cannot be refunded.<\/li>\n<p>Please refer to our <a href=\"https:\/\/droix.net\/terms-and-conditions\/\" target=\"_blank\" rel=\"nofollow noopener\">Terms &amp; Conditions<\/a> for detailed information.\n<\/ul>\n<\/div><\/details>\n<details ><summary>CUSTOMER SUPPORT<\/summary><div class=\"cg-accordion-item\">\n<p>Got a question? We&#8217;re a short text away from having your issue sorted!<\/p>\n<p>Please refer to our <a href=\"https:\/\/gpdstore.net\/en-gb\/terms-of-service\/\" target=\"_blank\" rel=\"nofollow noopener\">Terms &amp; Conditions<\/a> for detailed information.\n<\/ul>\n<\/div><\/details>\n<details ><summary>WHAT&#8217;S INCLUDED<\/summary><div class=\"cg-accordion-item\">\n<ul>\n<li>1x DroiX PM14 Portable Monitor<\/li>\n<li>1x Power Plug (EU\/US)<\/li>\n<li>1x HDMI Cable<\/li>\n<li>1x USB Type-C Cable<\/li>\n<li>1x USB Type-A to Type-C Cable<\/li>\n<li>1x Protective Case<\/li>\n<li>1x User Manual<\/li>\n<\/ul>\n<\/div><\/details>\n<\/div><div class=\"wc-block-featured-product__price\"><span class=\"woocommerce-Price-amount amount\" aria-hidden=\"true\"><span class=\"woocommerce-Price-currencySymbol\">&pound;<\/span>102.07<\/span> <span aria-hidden=\"true\">&ndash;<\/span> <span class=\"woocommerce-Price-amount amount\" aria-hidden=\"true\"><span class=\"woocommerce-Price-currencySymbol\">&pound;<\/span>124.17<\/span><span class=\"screen-reader-text\">Price range: &pound;102.07 through &pound;124.17<\/span><\/div><div class=\"wc-block-featured-product__link\">\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/gpdstore.net\/en-gb\/portable-monitors\/droix-pm14-portable-monitor\/\">Shop now<\/a><\/div>\n<\/div>\n\n<\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Congratulations on your new DroiX PM14 4K portable monitor! This getting started with the DroiX PM14 4K portable monitor guide has been created to help you get started, showcasing not only how to use the monitor but also highlighting various features and connectivity options that you might not yet be familiar with. Additionally, we\u2019ve included [&hellip;]<\/p>\n","protected":false},"author":76,"featured_media":20262,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"doc_category":[11406],"doc_tag":[11403],"class_list":["post-397453","docs","type-docs","status-publish","has-post-thumbnail","hentry","doc_category-accessories-support-hub-en-gb","doc_tag-getting-started-en-gb"],"acf":[],"aioseo_notices":[],"year_month":"2026-04","word_count":964,"total_views":"261","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Dave","author_nicename":"dave-c","author_url":"https:\/\/gpdstore.net\/en-gb\/blog\/author\/dave-c\/"},"doc_category_info":[{"term_name":"Accessories","term_url":"https:\/\/gpdstore.net\/en-gb\/kb-category\/accessories-support-hub-en-gb\/"}],"doc_tag_info":[{"term_name":"Getting Started","term_url":"https:\/\/gpdstore.net\/en-gb\/kb-tag\/getting-started-en-gb\/"}],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/gpdstore.net\/en-gb\/wp-json\/wp\/v2\/docs\/397453","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gpdstore.net\/en-gb\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/gpdstore.net\/en-gb\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/gpdstore.net\/en-gb\/wp-json\/wp\/v2\/users\/76"}],"replies":[{"embeddable":true,"href":"https:\/\/gpdstore.net\/en-gb\/wp-json\/wp\/v2\/comments?post=397453"}],"version-history":[{"count":0,"href":"https:\/\/gpdstore.net\/en-gb\/wp-json\/wp\/v2\/docs\/397453\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/gpdstore.net\/en-gb\/wp-json\/wp\/v2\/media\/20262"}],"wp:attachment":[{"href":"https:\/\/gpdstore.net\/en-gb\/wp-json\/wp\/v2\/media?parent=397453"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/gpdstore.net\/en-gb\/wp-json\/wp\/v2\/doc_category?post=397453"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/gpdstore.net\/en-gb\/wp-json\/wp\/v2\/doc_tag?post=397453"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}